ONLINE BOOKING

ONLINE BOOKING PROCESS

• Select the appointment type you require - if you wish to book multiple appointment types, please select all that apply for you
• Select the provider you wish to see (there are different options for different appointment types)
• Select a date from the calendar
• A selection of available times will appear for the date you chose (please note: this will appear blank if our schedule is fully booked already)
• Select a time slot that is convenient for you
• Login using your registered credentials (username, password)
• Receive an email confirmation for your appointment

ALL APPOINTMENT CHANGES REQUIRE 24 HOURS ADVANCED NOTICE

Cancellations:

• Locate your confirmation email
• Within the email, the scheduled date and time is a hyperlink; click the link
• Login using your credentials (username, password), and select DELETE APPOINTMENT

Rescheduling:

• At this time, our system does not allow you to reschedule your own appointment
• You may use the method above, and CANCEL your previously existing appointment (provided it is at least 24 hours prior) and then REBOOK a new appointment at your convenience - OR -
• You may contact us directly via email, phone, website form, or text msg/WhatsApp

*If you experience page loading issues, or are unable to confirm your appointment, please clear your browser cache, and then fully restart your internet browser, before trying again.